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MIKE CASTRO
VICE PRESIDENT OF CLAIMS MANAGEMENT SERVICES

Mike offers a variety of claims management experience that spans over 30 years to IPMG Claims Management Services. He began his career in the excess and surplus lines industry.  This includes claims risk management with further exposure to underwriting, loss control, insurance accounting, marketing, and reinsurance.

Throughout his career, he has managed a multitude of P&C lines of business and workers’ compensation programs in both the private and non-profit sector. His career focus has been servicing governmental and healthcare programs, including various risk pool program structures and other large, self-insured entities.

Mike also is well versed in the implementation of cost containment programs in line with best practices with proven results.  This includes the implementation of claims risk management protocols, service platform design strategies, bill review and pharmacy program implementation, occupational health network development, modified duty – return to work programs and litigation management guideline implementation.

Mike has been with IPMG for 23 years and heads up their claims service division. He also sits on the Self Insurers Board for the Illinois Workers’ Compensation Commission.