IPMG insurance claims management

Insurance Claims Management

When it comes to managing your insurance claims, you need a committed, knowledgeable partner with the resources and expertise to find the best solutions for your company. That’s what IPMG’s Claims Management team has to offer.

As a full-service claims management company, we work with self-insured companies to help them navigate the often-overwhelming world of claims management.

Our offerings aren’t one-size-fits-all; our team will develop a tailor-made service plan based on your needs. With IPMG, you’ll gain a partner that’s ready to advocate for your company and has the resources you need to save time and money on your insurance claims.

Portal Capabilities

Have you heard about the IPMG Claims Management portal?

Here, your company can keep tabs on your crucial insurance information, all in one place. Our portal tracks and stores important assets like workers’ compensation claims and OSHA events. Not only that, but it will use our advanced analytics to understand concerning trends that need your attention, such as major cost drivers or repeat accidents.


As an IPMG client, you’ll be gaining an expert partner in the claim management field, ready to advocate for you and your employees. Unlike other providers, we won’t shuffle your company around to different representatives. Instead, you’ll be working with the same dedicated individuals who understand your company’s needs. Our working relationships are valued above all else, and we strive to build personal, trusting partnerships with our clients for the long term.

Not to mention, our team’s extensive experience working with independent agents and brokers makes us uniquely qualified to find the right solution for your company.

Ready to discuss how IPMG’s industry-leading claim management services can help your company? Contact us here to get started.

Who We Serve

Our team is ready to serve all self-insurance companies who need assistance with their claims management. If you’re looking for a dedicated partner to help advance your insurance program, let’s talk.

In particular, our team has a strong background working with self-funding programs in public entities, healthcare institutions, and the private sector space. We also specialize in creating alternative, customized solutions for self-insured programs.

Services We Offer:

  • Workers’ Compensation Claims Management
  • Professional and Property Liability Claims Management
  • Auto Liability and Physical Damage Claims Management
  • Medical Bill Review
  • Nurse Case Management
  • Risk Management and Loss Control
  • Pharmacy Benefit Management
  • Aggressive Litigation Management
  • Electronic Claim Reporting
  • Industry-Leading Tracking Analytics

If your company needs a hand with claims management, we’re here to help. Contact us today.

Meet The Claims Management Team

Mike CastroSenior Vice President
Mike oversees all operations and sales for IPMG CMS. He has 30+ years of experience in the self-funding claims industry and currently sits on the Illinois Workers’ Compensation Self-Insured Advisory Board.
Susanne Skjerseth P&C Manager
Susanne oversees our P&C claims team with over 30+ years of experience.
Christina GurtlerCompliance Manager
Christina oversees all claims administration operations and quality assurance with over 10+ years of experience.

For Bill Status:

Please contact the provider relations team at (800) 240-0809.

For Bill Submission:

Did you know that medical bills and records can be sent electronically for faster service? Please contact Smart Data at (855) 650-6590.

Learn More

To learn more about our services, please fill out the form and someone will reach out to you shortly.