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Claims Management

ICRMT Claims Management

Once a claim occurs, ICRMT relies on the expertise of the IPMG Claims Services team. Our clients have a dedicated adjuster for workers’ compensation and another for property and liability. We encourage an open dialogue on circumstances involved in any claims incident to help us bring about the most favorable and timely resolution for our members. Members are kept up-to-date on claims status through regularly scheduled claim reviews, independent conversations with our adjusters, or by accessing our online claims system.

Some of the tools we utilize to keep costs down are:

  • Coordination between Claims and Risk Management teams to return employees to work when possible
  • Provider Networks to reduce medical costs
  • Nurse Case Management
  • Pharmacy Management partnerships to avoid abuse and waste


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