MIDWEST BROKERAGE MANAGER
Lani has a bachelor’s degree in Economics from the University of Illinois Chicago and began her insurance career in 2007 as an Underwriting Assistant for a Public Entity program. She came to IPMG’s Brokerage Unit in 2016 as an Assistant Account Manager and spent her time growing agency partnerships through award program initiatives and revamping operational processes within the unit. Since that time, she has been promoted to Midwest Brokerage Manager and oversees the Renewal Team, Admin Team, and runs point on business development initiatives, marketing, and technology enhancements for the unit. Lani has a strong customer service focus and is continually looking for ways to make the customer experience as pleasant and efficient as possible.