Donna E. Fromm
Workers’ Compensation Manager
Donna has been in Workers’ Compensation Claims Management Services since June of 2009. She started at IPMG as a lost time adjuster and after several years, was promoted to account manager of a large healthcare client. In 2016, her team was awarded the HUB International Workers’ Compensation Partnership of the Year Award for their work with this client.
Donna now oversees other healthcare clients in the office as well as municipality and private accounts. She manages in line with IPMG’s Best Practices, which include a focus on data integrity, claim investigations, adjudication of benefits, return to work and cost containment initiatives such as pharmacy and Preferred Provider Networks. She has organized and conducted in-person and telephonic claim reviews as well as quarterly stewardship reporting. She enjoys trend analysis and using data to target areas for focus and improvement.
Before coming to IPMG, Donna had ten years’ experience with a major carrier in workers’ compensation. Prior to this, she was in private practice in Northern Virginia in a family chiropractic clinic. Her medical and clinical background has been instrumental in her success in managing medical claims. Donna has also earned her Workers’ Compensation Claim Law Associate designation.
Bachelor of Science, Health Administration
Bachelor of Science, Human Biology
Doctor of Chiropractic
National Health Sciences University